We do the job right. The following is our process for painting interiors.

1. Setup

• Rooms and areas to be painted are scheduled with the customer.
• Large furniture is moved into the center of the room.
• Furniture is covered with plastic.
• Floors are covered with drop cloths.
  

2. Preparation

• Walls are scuff-sanded if needed.
• Holes and cracks in walls are filled.
• Gaps in trim are caulked.
• Washing is done where required.

3. Painting

• Repaired areas are primed.
• Paint is applied with a brush, roller or sprayer depending on the surface.
  
• Ceiling and walls are painted to proper coverage and finish color.
  
• Clean cut lines between trim & walls.

4. Clean-up

• Furniture is moved back to original positions.
  
• Floors and carpets are thoroughly vacuumed and swept.
  
• All garbage is removed.
  
• Touch-up paint is labeled and left with the customer.
  

5. Inspection

• Before the crew packs up their equipment, a "wet walk-around" is done
  
• Final touch-ups are noted on a 'punch list' & are completed before the crew leaves.
  
• The Five Star ‘Customer Comment Card’ is completed by the customer.

The following is our process for painting exteriors.

1. Cleaning

• Pressure washing is available upon request
  
• Delicate areas are hand-washed
  
• Loose paint chips and debris are cleaned up
  
• Areas cleaned are given time to dry
  

2. Pre Paint Preparation

• All loose paint is removed, all bare areas are primed.
  
• All surfaces that will not be painted are covered to protect against splatter & drips.
• Outdoor furniture is removed and covered ifnecessary
• Glossy areas are scuff-sanded to allow for proper adhesion.
  
• If necessary, areas around doors and windows are caulked
• Feather-sanding and stripping done on request.

3. Painting

• Full finish coat is applied to proper coverage & finish.
  
• Paint is applied with a brush, roller, or sprayer depending on the surface.
  
• Second/Third coat is available upon request or when specified on the contract.
  

4. Clean-up

• Performed daily and upon completion of the job.
  
• All garbage is removed.
  
• Left over paint is labeled with a Five Star paint can sticker and is left with customer for future touch ups
  
• Outdoor fixtures and furniture are put back to their original positions
  

5. Inspection

• The Five Star team conducts a site inspection to ensure the job is beyond satisfaction.
• The customer walks around with site foreman or manager.
  
• Final touch-ups are noted and completed before the team leaves.
  
• The customer is given the Five Star 'Customer Comment Card' for feedback and warranty.
• Payment is received.